Our Guarantee to You

 

Performance Guarantee full terms and conditions

If you can not make 200% return on the cost of the Index Trader Pro, you may request a complete refund of your purchase price.

To qualify, ensure that you have completed the Licence Agreement document and simply complete 100 Index Trader Pro trades within 12 months. All trades must be taken 

a) in markets that are traded on BetOnMarkets.com or Betfair .com; 

b) in markets for which the client has sufficient trading capital to maintain appropriate money management strategies as defined in the Index Trader Pro training; 

c) in markets that are sufficiently liquid to enable trade entry and exit as and when the rules require; 

d) in accordance with the strategy detailed in the Index Trader Pro Interactive Learning Software.

This performance guarantee can only be claimed by sending us a written request for a refund in line with our refund policy, including your 12-month broker statements, evidencing your qualifying trades, within 13 months of your date of purchase.

Refund Policy

Products purchased through Insider News, which qualify for a refund pursuant to the terms and conditions of the Performance Guarantee, are payable within 30 days from the date of authorisation.  Authorisation will be considered once Insider News receives a written and the entire course materials as listed in the Performance Guarantee are returned prior to the expiry of the guarantee period.

Clients are required to contact the Returns Officer prior to the return of the course materials to be issued with a Return Merchandise Authorisation number. The Return Merchandise Authorisation number is valid for 14 days after which time the application will lapse and the refund request is no longer valid. Clients wishing to return goods after this time will need to contact the Returns Officer and re-apply. Insider News will not accept delivery for any returned material that does not note the Return Merchandise Authorisation number clearly on the outside packaging.

Insider News recommends all clients return goods via a registered or secured method of post. Although it is left to the discretion of the client, Insider News accepts no responsibility for goods lost in transit.

Returned materials must be received in an intact and re-saleable condition. Quality Assurance on returned materials will be conducted by Insider News within 3 working days of receipt of goods.

Applications for refunds will be approved only when goods comply with Insider News's Quality Assurance standards.

Refund payments for approved returned products or cancelled seminars will be made via the method of original purchase, with the exception of Direct Debit Payments, which will be refunded by cheque. Please note in credit card refunds, that payments may take 3-5 working days from date of terminal approval to show on the cardholder’s account. This can be confirmed by the cardholder with their institution.

Any enquiries associated with the Terms and Conditions of refunds and returns must be directed to the Returns Officer in writing to:

Insider News Pty Ltd

Returns Officer
Po Box 3
Bond University  Q  4229
Australia

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